More Bookstore Etiquette

RULE 1: I am a peon. Please recognize this. I'm just a lowly cashier. Sure, you can tell me that you're disappointed that we don't have the particular British magazine that you want to read, and you could even ask that that information be passed along, but the likelihood that your request will be taken seriously or even acted upon? 0%. If you want a magazine that badly, freaking get a subscription for it. Don't get mad if we can't find it or just don't carry it. The reason we usually can't find it is because people like you take it out to read and don't put it back where it belongs, or stick it in some totally random section of the store!

Peon <---Me

RULE 2: This is not the nineteenth century. For the love of ALL that is HOLY, please do NOT EVER hand me your credit card until you have at least bothered to glance around and see if there is a little credit-card-swipy-thingy. I swear, I must say 'you can swipe that there' to at least 87% of all my transactions! (Also, you don't need to comment on the fact that all the machines are different if you're too stupid to get the machine to accept your card swipe the first time. There's a little picture there for a reason).

RULE 3: If you don't want a plastic bag, please tell me BEFORE I put all your merchandise in it. It's fine that you want to 'save the environment', but have some courtesy for your common man, you dig?

RULE 4: The merchandise placed around the counter is there to TEMPT YOU TO BUY IT. It's called 'impulse items', and they are placed in a carefully-calculated strategy to get you to spend more money. Therefore, don't think it's cute when you take five minutes to play with the little key chains that squeak and make noise. Do you know how many times a day I have to hear that?!

RULE 5: I do not know what books you have already purchased. Please do not EVER ponder out loud to yourself, "I can't remember if I've bought this already", and then look at me like you expect me to know if you have or not. I DON'T KNOW YOU! I don't have your prior purchasing information on my computer, and let's face it: You would be pretty pissed if I did! So please make your decision without expecting my input or approval. I'm not going to tell you what to buy. That is your decision, and I just want you to leave as soon as possible.


Oh no, thank you, and have a great day!

Bookstore Etiquette

When working at the bookstore, I have encountered all types of people. Most of them have no idea how they should be treating their local bookstore, and I'm here to tell them straight.

BOOKSTORE ETIQUETTE:

RULE 1: If you pick something up, for God's sake man, put it back where you found it! Don't wander across half the store with it and then leave it on a display table! Believe it or not, it's my job to go after you and pick up your mess and make sure it's put away. I have to track down all your lazy deposits before I can go home in the evening! This includes the people who bring piles of books to read to the couches and then LEAVE their stacks when they're finished. This is not a library, people!

RULE 2: If you don't like something, shut up. I don't care that you find it morally reprehensible that we sell Playboy and other magazines of varying repute. It is not my personal fault so please don't get angry with me. I will, of course, pass your complaints along to management, but really, lady, we'll be much more helpful in assisting you to lodge a complaint if you treat us with RESPECT and don't ABANDON your large purchase at the register, leaving me with three armloads of books to put back out on the shelf!

RULE 3: If you can't find a book, I would be more than happy to help you find it, as long as you ask for help BEFORE we're in the final stages of checking out. If I have to abandon my register and your merchandise to go to the computer and look up something for you, then locate it or explain how we don't have it, you are wasting my time and the time of customers who have their shit together and could be getting checked out right now but have to wait because you're a spazz.

RULE 4: If you have garbage, throw it away in the GARBAGE CAN, not the shelves of the bookstore. If you don't know where a garbage can is, I would be happy to point one out to you. Also, when you're reading magazines, please don't stuff the subscription adverts into the sides of the couches. I only have to pull them out later.


You know what a garbage can is. Please apply that knowledge.

RULE 5: used toilet paper goes in the TOILET!. Used toilet paper does NOT go in the sink, on the floor, or in the garbage can. Believe it or not, I have to clean up after you in the bathroom, too!

RULE 6: Do NOT take unpaid merchandise with you into the bathroom. ESPECIALLY do not take it to the bathroom to masturbate with! Buy the damn thing and do that at home, you pervert!

RULE 7: Though I may serve you, I am not your servant. I am a human being and you need to treat me with respect. Just because you are in a bad mood does not mean you get to be rude to me. If you are, I withhold benefits, like offering you a gift receipt or using the coupons to help save you money. Rudeness = you pay more.

RULE 8: IF YOU'RE GOING TO CHEW ON A TOOTHPICK, DO NOT SPIT IT ONTO THE FLOOR!!!!!!!! I don't know what it is about this state, but apparently toothpicks are the new gum. They're all over the floor and they don't vacuum up nicely, so please, if you must chew, DON'T SPIT IT OUT ON MY FLOOR! Please see Rule 4 for more details.


Toothpicks: nasty habit.

RULE 9: If you call on the phone, expect to be placed on hold. My priority is on the customers who actually SHOWED UP for service. I will get to you as soon as I possibly can, and please keep in mind that while I am helping you I probably have people in person who need my attention, so please don't have a whole list of things you absolutely have to have. Come into the store and I can assist you better in person.

RULE 10: If we don't have a book, it is NOT MY FAULT. We cannot possibly carry every book that was ever written in the world. I can probably order it for you. Please don't get huffy with me.

RULE 11: Don't come up to me and say you desperately need a book but you don't remember the author's name or the title, just a vague plot description. While I know many things, I do not have a directory of details in my head, and I will probably have no idea what you're talking about if you go, 'I need the book with that guy who was on the Tonight Show about a week, maybe two weeks ago. I forget what it's called but Conan really liked the guy.' Sir, I have no idea what you're talking about. Come back when YOU know what you're talking about. I once had someone come in and say they were shopping for their wife, and a week ago she picked up a book we had on display, and the cover had a woman with red hair, and did I possibly know what that book was? Short answer: ...NO!




*sigh* Please have courtesy and respect for me and I will prove to be happy, helpful, and help you to get more product for less money. Is it so much to ask that you behave yourself and not be a completely rude, snobbish, perverted slob?

Signing out...