Sunday, December 16, 2007

Bookstore Etiquette

When working at the bookstore, I have encountered all types of people. Most of them have no idea how they should be treating their local bookstore, and I'm here to tell them straight.


RULE 1: If you pick something up, for God's sake man, put it back where you found it! Don't wander across half the store with it and then leave it on a display table! Believe it or not, it's my job to go after you and pick up your mess and make sure it's put away. I have to track down all your lazy deposits before I can go home in the evening! This includes the people who bring piles of books to read to the couches and then LEAVE their stacks when they're finished. This is not a library, people!

RULE 2: If you don't like something, shut up. I don't care that you find it morally reprehensible that we sell Playboy and other magazines of varying repute. It is not my personal fault so please don't get angry with me. I will, of course, pass your complaints along to management, but really, lady, we'll be much more helpful in assisting you to lodge a complaint if you treat us with RESPECT and don't ABANDON your large purchase at the register, leaving me with three armloads of books to put back out on the shelf!

RULE 3: If you can't find a book, I would be more than happy to help you find it, as long as you ask for help BEFORE we're in the final stages of checking out. If I have to abandon my register and your merchandise to go to the computer and look up something for you, then locate it or explain how we don't have it, you are wasting my time and the time of customers who have their shit together and could be getting checked out right now but have to wait because you're a spazz.

RULE 4: If you have garbage, throw it away in the GARBAGE CAN, not the shelves of the bookstore. If you don't know where a garbage can is, I would be happy to point one out to you. Also, when you're reading magazines, please don't stuff the subscription adverts into the sides of the couches. I only have to pull them out later.

You know what a garbage can is. Please apply that knowledge.

RULE 5: used toilet paper goes in the TOILET!. Used toilet paper does NOT go in the sink, on the floor, or in the garbage can. Believe it or not, I have to clean up after you in the bathroom, too!

RULE 6: Do NOT take unpaid merchandise with you into the bathroom. ESPECIALLY do not take it to the bathroom to masturbate with! Buy the damn thing and do that at home, you pervert!

RULE 7: Though I may serve you, I am not your servant. I am a human being and you need to treat me with respect. Just because you are in a bad mood does not mean you get to be rude to me. If you are, I withhold benefits, like offering you a gift receipt or using the coupons to help save you money. Rudeness = you pay more.

RULE 8: IF YOU'RE GOING TO CHEW ON A TOOTHPICK, DO NOT SPIT IT ONTO THE FLOOR!!!!!!!! I don't know what it is about this state, but apparently toothpicks are the new gum. They're all over the floor and they don't vacuum up nicely, so please, if you must chew, DON'T SPIT IT OUT ON MY FLOOR! Please see Rule 4 for more details.

Toothpicks: nasty habit.

RULE 9: If you call on the phone, expect to be placed on hold. My priority is on the customers who actually SHOWED UP for service. I will get to you as soon as I possibly can, and please keep in mind that while I am helping you I probably have people in person who need my attention, so please don't have a whole list of things you absolutely have to have. Come into the store and I can assist you better in person.

RULE 10: If we don't have a book, it is NOT MY FAULT. We cannot possibly carry every book that was ever written in the world. I can probably order it for you. Please don't get huffy with me.

RULE 11: Don't come up to me and say you desperately need a book but you don't remember the author's name or the title, just a vague plot description. While I know many things, I do not have a directory of details in my head, and I will probably have no idea what you're talking about if you go, 'I need the book with that guy who was on the Tonight Show about a week, maybe two weeks ago. I forget what it's called but Conan really liked the guy.' Sir, I have no idea what you're talking about. Come back when YOU know what you're talking about. I once had someone come in and say they were shopping for their wife, and a week ago she picked up a book we had on display, and the cover had a woman with red hair, and did I possibly know what that book was? Short answer: ...NO!

*sigh* Please have courtesy and respect for me and I will prove to be happy, helpful, and help you to get more product for less money. Is it so much to ask that you behave yourself and not be a completely rude, snobbish, perverted slob?

Signing out...


Jaden said...

RULE 11: Don't come up to me and say you desperately need a book but you don't remember the author's name or the title, just a vague plot description.

Oh, no! I've actually done that! And not just with books, with songs on the radio, too!

Hey, could you send me some of your writing sometime? I'd love to read it.

- Jaden

Anonymous said...

I kind of have to follow the first rule because I guess I'm just, I don't know, a perfectionist that way? Not just in book stores, but when I'm looking at CDs, too. My mom was just telling me the other day to just set one of The Rocket Summer's CDs down where the poptarts or whatever were but I shook my head and told her I HAD to put it back where it was since I wouldn't like it if customers did that to me if I worked there.